Privacy Policy
Last Updated: 3/11/2026
Privacy Policy Overview
Kingston Care Connect ("KCC", "we", "us") is committed to protecting your privacy. This policy explains how we collect, use, and protect information when you use our service.
Information We Collect
**Information You Provide** - **Feedback Forms**: Information you verify or report. - **Partner Portal**: Organization details for partners. **Information Collected Automatically** - **Local Storage**: Preferences stored on your device. - **Technical Data**: Standard server logs for security (no tracking). **Information We Do NOT Collect** - No search query logging - No tracking cookies - No analytics services - We implement a Zero-Log Policy for your searches.
AI Assistant Privacy
Our AI assistant runs entirely in your browser using client-side processing. - **Zero Data Egress**: Queries never leave your device. - **Zero-Knowledge**: We don't know what you discuss. - **No Storage**: Conversations deleted on close.
How We Use Information
We use information for: - Service Improvement - Partner Management - Security We do NOT use information for: - Advertising - Profiling - Sale to third parties
Data Retention
Feedback is deleted after resolution (90 days). Partner data retained while active. Local storage is controlled by you.
Your Privacy Rights
Under PIPEDA, you have rights to Access, Correction, Deletion, and Withdrawal of Consent. Contact privacy@careconnect.ca.
Data Security
We implement Encryption, Access Control, and Minimal Collection principles.
Children's Privacy
KCC is not directed at children under 13. We do not knowingly collect information from children.
Contact Us
Email: privacy@careconnect.ca