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Privacy Policy

Last Updated: 3/11/2026

Privacy Policy Overview

Kingston Care Connect ("KCC", "we", "us") is committed to protecting your privacy. This policy explains how we collect, use, and protect information when you use our service.

Information We Collect

**Information You Provide** - **Feedback Forms**: Information you verify or report. - **Partner Portal**: Organization details for partners. **Information Collected Automatically** - **Local Storage**: Preferences stored on your device. - **Technical Data**: Standard server logs for security (no tracking). **Information We Do NOT Collect** - No search query logging - No tracking cookies - No analytics services - We implement a Zero-Log Policy for your searches.

AI Assistant Privacy

Our AI assistant runs entirely in your browser using client-side processing. - **Zero Data Egress**: Queries never leave your device. - **Zero-Knowledge**: We don't know what you discuss. - **No Storage**: Conversations deleted on close.

How We Use Information

We use information for: - Service Improvement - Partner Management - Security We do NOT use information for: - Advertising - Profiling - Sale to third parties

Information Sharing

We share information only with verified Partners (feedback) or Service Providers (hosting/database). We do NOT sell information.

Data Retention

Feedback is deleted after resolution (90 days). Partner data retained while active. Local storage is controlled by you.

Your Privacy Rights

Under PIPEDA, you have rights to Access, Correction, Deletion, and Withdrawal of Consent. Contact privacy@careconnect.ca.

Data Security

We implement Encryption, Access Control, and Minimal Collection principles.

Children's Privacy

KCC is not directed at children under 13. We do not knowingly collect information from children.

Cookie Policy

We use minimal cookies (NEXT_LOCALE for language). No tracking or advertising cookies.

Contact Us

Email: privacy@careconnect.ca

    Kingston Care Connect